Frequently Asked Questions
Get quick answers to the most common questions about KYT’s custom mobile phone chargers.
What services do you offer?
We offer a wide range of services including consulting, software development, and digital marketing.
How can I get started?
Getting started is easy! Contact us through our website or call our customer service team to discuss your needs.
What industries do you specialize in?
We specialize in various industries including producing wall charger, power adapter, charging cable.
What certifications do KYT chargers have?
All KYT phone chargers are certified for major markets. Our certifications include:
– CE, UKCA (Europe)
– RCM (Australia)
– KC (South Korea)
– FCC, ETL, CB, RoHS
We provide full compliance documentation for smooth customs clearance and retail distribution.
Can I customize the charger with my brand?
Yes, all our chargers support OEM/ODM services. You can customize:
– Logo (laser, printing, embossing)
– Packaging (box design, barcode, manual)
– Color, finish, and cable type
– Output specs and plug type (EU/US/UK/AU)
What's the lead time for bulk orders?
– Sample lead time: 3–5 working days
– Mass production: 15–25 days depending on quantity and customizations
– All orders are produced in our own factory in Zhongshan, China
Is there a minimum order quantity (MOQ)?
Yes, MOQ varies by model and customization level:
– Standard KYT charger: 100–500 pcs
– Fully customized model: 1000 pcs and up
We also support small trial orders for new clients.
What's the warranty policy?
We provide a **12-month warranty** on all phone chargers. For defective units:
– Free replacement in next shipment
– Or refund/credit after confirmation
Our after-sales team will respond within 24 hours.
Are KYT chargers safe for all phones?
Absolutely. Our chargers support:
– Smart IC for auto voltage detection
– PD3.0, QC3.0, PPS protocols
– Over-voltage, over-current and short-circuit protection
– Compatible with iPhone, Samsung, Huawei, Xiaomi, and more
Do you offer fast shipping?
Yes. For international orders:
– Express: DHL / FedEx / UPS (5–7 days)
– Air freight: 7–12 days
– Sea freight: 25–35 days
We work with your forwarder or help you book the best option.
Where is KYT factory located?
KYT owns a **10,000m² factory** in Zhongshan, Guangdong, China. Our facility includes:
– 8 floors of production, QC, and warehousing
– 129+ skilled staff
– Daily capacity: 15,000 units
You’re welcome to book a video tour or visit anytime.
How can I get a quotation?
Just hit the **Contact Us** button, or send an inquiry with:
– Your target model or wattage (e.g. 20W USB-C, 65W GaN)
– Customization needs
– Order quantity and destination country
We usually reply within 6–12 hours with a full quote sheet.
Phone Charger | Wall Charger| Power Adapter| Charging Cable
Download Catalogue!
Download our catalog to check all of our products and data sheet, select the right lights for your projects.
Still have questions?
Our team is here to help. Get in touch with us for immediate assistance or to request a custom quote.
Get A Quote For Your Charger
We have a team of good service ready to support you in your business.
You can contact us by email. You may also submit your request. If you have any questions about the products, please feel free to contact us. We will try our best to solve your problem within 12 hours.
Why Choose KYT?
10+ years of experience in charging solutions
Complete in-house design and manufacturing
Comprehensive global certifications
24-hour technical support and project management
Competitive pricing with no compromise on quality
Phone
+86 13528713550 (Wechat, Whatsapp)
Iris@mykyt.com